Customer service
Questions about this website come to us. Questions about a loan you already have go to the lender named in your agreement.
Send us a message
Message received
We will reply to the email address you gave. There is no need to send it again.
Who handles an existing loan?
Your lender or its servicer. For balances, payment dates, payoff amounts or hardship options, use the contact details in your loan agreement or the lender’s verified website. We cannot see or change loan accounts.
Is there a phone number, login or app?
No. Light Verify Loans does not offer phone support, customer accounts or a mobile app. Written messages through this page are the way to reach us.
Got a text or call using our name?
It is not from us. We do not send texts or make sales calls. Do not tap links, share personal or bank details, or pay any fee. You can forward spam texts to 7726, and the FTC explains how to report suspicious messages.